LA Laser Engraving

Privacy Policy

At LA Laser Engraving we want your on-line experience to be enjoyable and we take care to respect your privacy when you visit our web site. We do this gladly because we know that if you have a good experience with us, you will want to visit our web site again... and maybe even tell your friends about us.

LA Laser Engraving continuously gathers online customer activity and information in order to make the necessary enhancements to improve the online shopping experience of our users. Your personal information, such as name, address, telephone number, credit card number, and e-mail address allow us to achieve this objective. Furthermore, as an official company policy, LA Laser Engraving does not under any circumstance sell or divulge its customer information to any third party. We protect your information by storing it on a secure web server in a private database.

Orders

While ordering our products we request the following personal information from you on our registration form: first and last name, billing/shipping address, telephone number, email address, username, password, password hint, credit card, and credit card number. This is the information we need to process your order. Your telephone number is required to complete the registration or order processing, so that we can use it to contact you about your order if we necessary. Your billing information is also used to ensure that the right person is charged for the merchandise ordered.

Cookies & Submissions

Cookies are small bits of electronic information that a web site can transfer to your hard drive to keep records of your visit. The use of cookies is standard on the Internet and many of the websites. We use cookies as a tool to personalize your online shopping experience and assess our efforts to provide an easier, more streamlined online shopping experience. For example, cookies can be utilized to recognize you as a repeat customer each time you visit our site; it allows us to retrieve your order history and personal information so you do not have to re-enter it every time you shop. This means you can store items in your shopping bag between visits and maintain your very own special events calendar and address book. Another cookie lets us know what pages you visit as well as your browsing, shopping, and searching patterns. This enables us to identify ways to customize our online shopping environment to the preferences of our customers.

You have the option to refuse cookies by turning them off in your browser. However, if you disable the cookies, you may not be able to place or track an order (see the Help section of your browser for instructions on how to disable cookies). Should you choose to disable cookies and cannot place an order on our site; you can always place the order by phone with our Customer Service Representatives.

Disclosure to Law Enforcement

LA Laser Engraving fully cooperates with law enforcement agencies working to identify those who may use our services for illegal activity. Accordingly, we reserve the right to disclose any and all information to lawful government bodies or officials under certain circumstances as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud or other activity that is illegal or may expose us to legal liability.

Children's Privacy

In accordance with the Children's Online Privacy Protection Act of 1998, our website or any of its contents are not directed towards children and do not knowingly collect personal information from children. LA Laser Engraving is concerned with safeguarding children's privacy on the internet. If we receive knowledge that a child has registered without her or his parent or guardian's permission, we will remove all personal information about that person from our files.

By using our website, you consent to the usage and collection of information from you by LA Laser Engraving. Any revisions or changes made to our Privacy Policy will be posted on our website for view in order that our users are informed of what information we collect, how it is used and under what circumstance, if any, is disclosed.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change when you log into your account or by emailing our Customer Support.

Terms and Conditions

By using this web site, you are agreeing that your access to and use of this web site are subject to the terms and conditions set forth in this notice and all applicable laws and that any such access is undertaken at your own risk. These terms and conditions are further subject to change at any time without prior notice. Any such changes will be reflected on this web site under "Terms and Conditions"

This web site may contain typographical errors or inaccuracies and may not be complete or current. LA Laser Engraving therefore reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Please note that such errors, inaccuracies, or omissions may relate to pricing and availability. We apologize for any inconvenience this may cause you.

All content appearing on the web site, including trademark, graphics, logos, images, text, icons, and software are the sole property of LA Laser Engraving. Any use or misuse of the contents from this web site are strictly prohibited.

If you have any concerns about the manner in which your personal information has been collected, used or disclosed by us, contact us so that we can attempt to resolve the issue. We can be e-mailed [email protected] or write to us at Customer Service, 550 South Hill Street, Suite 532 Los Angeles CA, 90013 and our privacy officer will then attempt to resolve the issue.